Apply for the MiWay IT Desk Support Intern 2027 opportunity in Kosmosdal,Gauteng. Gain 12 months of practical IT experience. Applications close 16 October 2026.
About the MiWay IT internship
MiWay is a direct financial services company focused on service excellence, convenience and delivering value to its clients. The company is looking for an enthusiastic individual who is interested in technology, problem-solving and helping people use IT systems effectively.
The successful intern will join the Desktop Support team in a fast-paced call-centre environment, working under the guidance of experienced IT professionals and the Desktop Support Manager.
This opportunity is designed to help aspiring IT professionals develop their technical knowledge, workplace experience and customer-service skills.
What will you do?
As an IT Desk Support Intern, you will gain practical experience in several areas of information technology.
- Desktop and technical support: Assist users with Windows 11, Microsoft 365, Outlook, Teams and OneDrive.
- Hardware support: Help prepare desktops, laptops and mobile devices, perform hardware checks and troubleshoot printers.
- Network troubleshooting: Assist with basic Wi-Fi and network connectivity checks.
- User accounts: Learn about Active Directory, Microsoft Entra ID, password resets and account access processes.
- IT service management: Log, update and close support tickets using Jira Service Management.
- IT asset management: Help track equipment, update asset registers and prepare returned devices for reuse.
- Business systems: Gain exposure to Genesys Cloud and call-centre telephony systems.
- Documentation and reporting: Assist with IT guides, work instructions and operational reports.
All duties will be performed under supervision and in line with MiWay’s IT processes. Interns will not be responsible for high-risk system administration or major security decisions.
Minimum requirements
Applicants should meet the following educational requirements:
- A relevant National Diploma or equivalent qualification at NQF Level 6 in Information Technology or a closely related field; or
- A relevant bachelor’s degree or another recognised qualification at NQF Level 6 or higher in an IT-related field.
Relevant fields include:
- Information Technology
- Information Systems
- Computer Science
- Computer Systems
- Networking
- End User Computing
No previous corporate IT work experience is required. MiWay welcomes exposure gained through academic projects, practical coursework, personal IT projects, computer troubleshooting, volunteering or workplace-based learning.
Advantageous qualifications
These are beneficial but not compulsory:
- CompTIA A+ or N+ certification, completed or in progress.
- Microsoft fundamentals certifications or Microsoft Learn courses.
- ITIL 4 Foundation or introductory IT service-management training.
Skills MiWay is looking for
Candidates should demonstrate:
- Basic computer knowledge and confidence using Windows and Microsoft Office.
- A willingness to learn and curiosity about technology.
- Logical thinking and problem-solving abilities.
- Good written and verbal communication.
- Attention to detail and a customer-service mindset.
- Reliability, punctuality and professionalism.
- The ability to work in a team, accept feedback and protect confidential information.
What will you gain?
The 12-month internship offers the opportunity to develop practical workplace skills and strengthen your CV.
Successful candidates can expect exposure to:
- Corporate IT support and troubleshooting.
- Microsoft workplace technologies and user-account management.
- IT equipment and asset management.
- IT service processes and ticketing systems.
- Customer service and professional communication.
- Mentorship and guidance from experienced Desktop Support team members.
How to apply for the MiWay internship
Applicants should prepare the following documents:
- An updated CV.
- A copy of their qualification or latest academic record.
- A short motivation note explaining their interest in IT and highlighting any projects or practical experience they are proud of.
To apply, visit the official MiWay career portal and click IT Desk Support Intern to proceed with the application.
Click Here To Access MiWay Career Portal
Important: The internship is based on-site in Kosmosdal, Gauteng and is scheduled to start on 1 February 2027. Applicants should consider the location and programme start date before applying.
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Listed by Youth Opportunities SA · Source: MiWay · Always apply through official channels.
Youth Opportunities SA does not charge any application fees.
Editorial Policy & Transparency
At Youth Opportunities SA, we are committed to publishing accurate, relevant, and up-to-date opportunity listings for young South Africans.
We are not involved in the recruitment or selection process and do not charge any fees for applications. Information contained in this article is based on details supplied by the employer and should be verified through official recruitment channels before applying.
This article is based on information provided in the official MiWay vacancy advertisement. Our editorial team reviews and summarizes opportunity details to make them easier to understand, while striving to maintain accuracy.
Transparency Disclosure:
- Source: Official employer advertisement
- Content Type: Opportunity Listing
- Last Reviewed: October 2026
- Cost to Applicants: Free to access on Youth Opportunities SA
- Affiliation: Youth Opportunities SA is not affiliated with or endorsed by MiWay unless explicitly stated
Applicants should always verify details and submit applications through the employer’s official recruitment channels, as requirements and closing dates may change without notice.
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